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隐私政策

最后更新：2026年7月30日

熔元科技有限公司（RollTok Limited，以下简称"我们"）非常重视您的隐私保护。本隐私政策说明我们如何收集、使用、存储和保护您的个人信息。

1. 信息收集

我们可能收集以下类型的信息：

1.1 账户信息

  • 注册邮箱地址
  • 手机号码（如绑定）
  • 账户密码（加密存储）
  • 微信 OpenID（如使用微信登录）

1.2 使用数据

  • API 调用记录（包括调用的模型、Token 用量、时间戳）
  • IP 地址
  • 浏览器类型和版本
  • 设备信息

1.3 支付信息

  • 订单记录和支付状态
  • 我们本身不存储信用卡号或银行账户信息，支付通过第三方支付服务商处理

2. 信息使用

我们收集的信息用于以下目的：

  • 提供、运营和维护本平台服务
  • 处理交易和发送相关通知
  • 发送服务更新、安全提醒和技术支持消息
  • 检测和防止欺诈、滥用或其他有害活动
  • 分析使用趋势以改进服务体验

3. 信息存储与安全

3.1 您的数据存储在安全的服务器上，我们采用行业标准的安全措施保护您的信息。

3.2 密码使用 bcrypt 加密存储，API Key 使用 AES-256-GCM 加密存储。

3.3 我们实施访问控制，限制有权访问您信息的人员范围。

3.4 尽管我们采取合理的安全措施，但无法保证互联网传输的绝对安全。

4. 信息共享

4.1 我们不会将您的个人信息出售给第三方。

4.2 我们可能在以下情况下共享信息：

  • 获得您的明确同意
  • 为履行法律义务或响应法律程序
  • 保护我们或公众的权利、财产或安全
  • 与可信的服务提供商合作（如支付处理、云服务），且要求其遵守保密义务

5. Cookie 和类似技术

5.1 我们使用 Cookie 和类似技术来维持您的登录状态、记住您的偏好设置。

5.2 您可以通过浏览器设置管理或禁用 Cookie，但这可能影响某些功能的正常使用。

6. 数据保留

6.1 我们仅在实现收集目的所必需的期限内保留您的个人信息。

6.2 账户注销后，我们将在合理期限内删除或匿名化您的个人信息，法律法规要求保留的除外。

7. 您的权利

根据适用的数据保护法律，您可能享有以下权利：

  • 访问权：获取我们持有的您的个人信息副本
  • 更正权：要求更正不准确或不完整的信息
  • 删除权：在特定情况下要求删除您的个人信息
  • 限制处理权：在特定情况下限制我们处理您的信息
  • 数据可携权：获取您的信息以便转移给其他服务提供者

如需行使上述权利，请通过下方联系方式与我们联系。

8. 未成年人保护

本平台不面向未满 18 周岁的未成年人。我们不会故意收集未成年人的个人信息。如果您是未成年人的父母或监护人，发现您的孩子向我们提供了个人信息，请联系我们。

9. 政策更新

我们可能会不时更新本隐私政策。重大变更将通过平台通知或邮件方式告知。建议您定期查看本政策以了解最新信息。

10. 联系我们

如对本隐私政策有任何疑问或需要行使您的数据权利，请联系我们：

  • 邮箱：support@rolltok.com
  • 网站：https://rolltok.com
  • 地址：香港觀塘敬業街59號敬業工廠大廈5樓D5室

Privacy Policy

Last updated: July 30, 2026

RollTok Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

1.1 Account Information

  • Email address
  • Phone number (if bound)
  • Account password (encrypted)
  • WeChat OpenID (if using WeChat login)

1.2 Usage Data

  • API call records (including model used, token usage, timestamps)
  • IP address
  • Browser type and version
  • Device information

1.3 Payment Information

  • Order records and payment status
  • We do not store credit card numbers or bank account information directly; payments are processed through third-party payment service providers

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain the Platform
  • To process transactions and send related notifications
  • To send service updates, security alerts, and technical support messages
  • To detect and prevent fraud, abuse, or other harmful activities
  • To analyze usage trends and improve service experience

3. Data Storage and Security

3.1 Your data is stored on secure servers. We employ industry-standard security measures to protect your information.

3.2 Passwords are encrypted using bcrypt; API Keys are encrypted using AES-256-GCM.

3.3 We implement access controls to limit who can access your information.

3.4 While we take reasonable security measures, no method of internet transmission is completely secure.

4. Information Sharing

4.1 We do not sell your personal information to third parties.

4.2 We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to legal process
  • To protect our rights, property, or safety, or that of the public
  • With trusted service providers (e.g., payment processors, cloud services) who are bound by confidentiality obligations

5. Cookies and Similar Technologies

5.1 We use cookies and similar technologies to maintain your login session and remember your preferences.

5.2 You can manage or disable cookies through your browser settings, but this may affect the proper functioning of certain features.

6. Data Retention

6.1 We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.

6.2 After account deletion, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Right of access: Obtain a copy of your personal information we hold
  • Right to rectification: Request correction of inaccurate or incomplete information
  • Right to erasure: Request deletion of your personal information in certain circumstances
  • Right to restriction: Request restriction of our processing of your information in certain circumstances
  • Right to data portability: Obtain your information for transfer to another service provider

To exercise these rights, please contact us using the details below.

8. Children's Privacy

The Platform is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.

9. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified via the Platform or email. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

  • Email: support@rolltok.com
  • Website: https://rolltok.com
  • Address: D5, 5/F, King Yip Factory Building, 59 King Yip Street, Kwun Tong, Hong Kong